Delivery And Returns

NerovianneHair

Processing, Delivery and Returns

Processing of Orders

It may take up to 3 working days to process your lace closure and frontal orders.
It may take up to 15 working days/3 weeks to process your wig orders.
Working days exclude weekends and Public Holidays.


Delivery

Neroviannehair Virgin Hair will send your parcel through Aramex courier services and parcels will be delivered at your door. 👍🏾

Delivery may take 1 - 5 working days to get to you depending on the area you reside in South Africa. Once your parcel has been sent, a confirmation and tracking information will be available via email or text message.

Return Policy

Should you want to return the product you can do so; provided you haven't used it, the lace has not been cut and it is still in its original packaging.

Should there be an issue with the wig; you should inform Neroviannehair within 30 days of purchase. Anything thereafter will be at the client's own account, at a fee of R500.

 

For Custom orders we DO NOT do refunds!!!! 


International Shipping

We currently ship Worldwide. Should you have any enquries please call us on or whatsapp +27734207517.

Important:

NerovianneHair will accept returns within 30 days of purchase; provided you haven't used it, the lace has not been cut and it is still in its original packaging. A service fee of 35% will apply should you wish to cancel your order after payment has been made. Please make sure that you order the correct item as there is no refund for delivery costs. Other terms and conditions may apply.